STORE ADDRESS & TELEPHONE NUMBER:
Beni Boutique P.O. Box 7097
San Carlos, CA 94070-7097
(650) 592-5787
service@BeniBoutique.com
RETURN POLICY:
We accept returns for store credit of the purchase price less shipping if the item is returned unworn and in its original condition (with all tags attached), and the return is received by Beni Boutique within 14 days of delivery. We suggest that you obtain insurance when returning a package, as we cannot be responsible for returned packages lost in the mail. Please allow 14 business days for your credit to be processed.
Please note that items marked "FINAL SALE" are not returnable.
Returned unclaimed packages: If an order is returned to us by the postal service as "unclaimed" or "refused", the customer has either the option of having the item reshipped at their cost (actual expense), being issued a store credit, or being issued a refund, less a 20% restocking fee ($25 maximum).
AUTHENTICITY:
All of our items are guaranteed to be authentic.
SIZING:
Since sizing can vary dramatically from designer to designer, we provide all measurements, including the interior length for shoes when possible; this is the foot bed length from toe to heel. We suggest that you measure the interior length of a similarly shaped shoe, with approximately the same height heel, to help you make the best choice. The shoulder strap(s) of handbags is measured from the top of the bag. And in addition, the sleeve length is measured from shoulder to cuff. Please email us if you have any other questions.
ITEM DESCRIPTION:
All of our merchandise is thoroughly looked over for flaws. If any are found, they will be clearly detailed in the item’s description. Similarly, previously owned merchandise will be noted as "used" or "worn", and all used garments will have been professionally dry cleaned.
We attempt to be as accurate as possible. However, we at Beni Boutique do not warrant that the content of our site is error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.
FORMS OF PAYMENT:
We accept Visa, Mastercard, American Express, Discover, and JCB.
GIFT CERTIFICATES:
Available in any denomination, our gift certificates can be shipped gift boxed at no additional charge, with a personalized card from you.
CONSIGNMENT:
We do accept select items in mint condition for consignment. Please email us for more information.
PRIVACY POLICY:
We will never release your information for any reason.
No exceptions J
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